Work & Co combines product strategy, design and engineering, with published capabilities spanning user research, prototypes, design systems, commerce and mobile development. It is part of Accenture Song and lists work across retail, financial services, healthcare and other industries. Its offer is relevant when the website or application is itself a core business service. Buyers should define technical ownership, accessibility acceptance criteria and the transition from launch into ongoing product management.
New York, United States
Best suited to
Organisations building or replacing a substantial customer-facing digital product, application or commerce experience.
Added after the 2026 ranking closed, with no ranking position, capability score or award.
The Maps link is for finding the office, not a verified Business profile. Links checked . External profiles and reviews are maintained by their respective platforms.
Client feedback
Ratings and reviews
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Services and delivery
Brooklyn, New York is identified in the agency's LinkedIn company profile; the official company page lists Brooklyn among its delivery hubs.
Ask for a delivery plan showing how research, design and engineering work together, including when functioning software will be available for review. Agree who owns infrastructure, security decisions, deployment and support after launch. Include training and documentation as priced deliverables. For an Australian organisation, verify working-hour overlap and which office will provide the team. Current minimum budgets and standard engagement lengths were not recorded.
Digital product strategy
Work & Co lists product strategy, roadmaps, research and measurement frameworks. Ask how the team will prioritise the first release, validate assumptions and connect delivery milestones to the business service the product supports.
The design practice includes prototyping, interface design, content and product writing. Specify the target users, accessibility needs and testing approach so decisions can be evaluated against tasks rather than visual preference alone.
Full-stack development, commerce, platform engineering and quality engineering are published capabilities. Define the architecture constraints, integrations and performance requirements, together with evidence required to accept a release into production.
Mobile development sits alongside web and platform delivery in the published offer. Confirm supported devices, release ownership, app-store responsibilities and how mobile functionality will be maintained as operating systems change.
Design systems are a named capability. A procurement brief should identify both design assets and coded components, with documentation, accessibility testing and a governance process for maintaining consistency after handover.
Published work: Aesop: international commerce experience
Work & Co’s Aesop case study describes an e-commerce redesign, front-end development, content guidance and localisation support for rollout across 43 countries. It also records training for the client’s designers and developers. The example is relevant to buyers evaluating international commerce and internal handover, without implying that historic technology choices suit a new project.
Published by the agency. Results have not been independently verified.
Fit and limitations
Work & Co is part of Accenture Song. Its published portfolio and capability list describe past work and available disciplines, rather than the team assigned to a new engagement. Confirm current technical expertise and operational responsibilities in the proposal.
Pricing and engagement
No verified retainer or rate is recorded in this profile. Ask for a scope-specific quote, including the billing currency, taxes, media spend, production costs and any local delivery partners.
Agree the named team, approval responsibilities, reporting timetable, usage rights and handover before commissioning work. These are procurement considerations, not confirmed contract terms.
Questions for your shortlist
What delivery milestones demonstrate usable software, accessibility and integration readiness before launch?
Who will maintain the code, design system and infrastructure after delivery, and what documentation and training are included?
Sources reviewed
4 public sources reviewed. Checked 10 October 2026. Added 10 October 2026.
Work & Co combines product strategy, design and engineering, with published capabilities spanning user research, prototypes, design systems, commerce and mobile development. It is part of Accenture Song and lists work across retail, financial services, healthcare and other industries. Its offer is relevant when the website or application is itself a core business service. Buyers should define technical ownership, accessibility acceptance criteria and the transition from launch into ongoing product management.
Who is Work & Co best suited to?
Organisations building or replacing a substantial customer-facing digital product, application or commerce experience.
How is Work & Co priced?
No verified retainer or rate is recorded in this profile. Ask for a scope-specific quote, including the billing currency, taxes, media spend, production costs and any local delivery partners.
How should I assess the proposed engagement?
Ask for a delivery plan showing how research, design and engineering work together, including when functioning software will be available for review. Agree who owns infrastructure, security decisions, deployment and support after launch. Include training and documentation as priced deliverables. For an Australian organisation, verify working-hour overlap and which office will provide the team. Current minimum budgets and standard engagement lengths were not recorded.
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